Key Routes
My Commute
Maps and Directions


To view traffic incidents, click the "Incidents" tab, or click "Incidents" on the stacker menu. All of the incidents for your routes are displayed on the left-hand side of your screen.

If you would like to view the location of the incident, click on the "Map..." link located at the end of the incident description. The map relocates to the location of the incident, and zooms in on the area.

Viewing Incidents on the Map

If you have enabled incidents in My Map Preferences, the incident icons will appear on the map in the location that the incident has occurred.

You can easily obtain more information about the incident by hovering on the incident icon. When you hover on the icon, the information will display in a balloon shaped pop up. If you move your mouse away from the icon, the pop up will disappear.

If you would like the information to continue displaying while you navigate the map, click the icon. The pop up will appear, and continue to display when you move your mouse away from the icon.


Figure 1. Incidents

You can view your key routes by clicking the "Key Routes" tab, or by clicking "Key Routes" on the stacker menu. The
routes that appear under "Key Routes" have been configured by your administrator. After selecting Key Routes from the
menu, your key routes are displayed on the left-hand side of the screen.


Figure 2. Key Routes
Key Routes

If you would like to configure your own routes, use the MyCommute feature. For more information, refer to the MyCommute and Alerts section.



Personal Routes allow you to add new trips, view trip routes and details, modify alerts, and delete trips that you no longer use. You can view your personal routes by clicking the "MyCommute & Alerts" tab, or by clicking "MyCommute & Alerts" on the stacker menu.

The following example demonstrates what your personal routes could look like after you have logged in and created your personal routes.

Before you can access your personal routes, you must login to the system.

You can login by clicking "Sign In". You must enter your e-mail address and password to continue. If you have an account but you have forgotten your password, click the "Forgot your Password?" link.

If you do not have an account, you must register to create an account. To register, click the "Register" link. You must provide your e-mail address, choose a password, and accept the terms and conditions. Next, click "Sign Me Up!" to create your account. The system will send you a verification e-mail at the e-mail address that you provided. Follow the instructions in your verification e-mail in order to complete the creation of your account.

After you login to the system, your routes are displayed on the screen.


Figure 3. MyCommute & Alerts
My Commute


Driving Directions offers you the ability to obtain driving directions from a start point to your destination. To obtain driving directions, click the "Driving Directions" tab, or click "Driving Directions" on the stacker menu.

The driving directions page displays, and you are required to enter a start address and an end address.

When entering an address, you must enter the number and street name, followed by the city and state. If you do not specify a city, will attempt to locate the street within the city that you are currently viewing on the map. The same behaviour will result if you do not specify a state.

An example is shown below.

Figure 4. Start and End Address

If you would like your route to avoid traffic incidents, select "Try to avoid traffic incidents". When you have finished entering the addresses, click "Get Route". Your route will be described on the left-hand side of the screen, and your route will be drawn on the map. An example is shown below.

Figure 5. Map with Driving Directions

If the address that you entered cannot be located, will ask you to enter the address again. Or, if there are two or more similar addresses, will display the addresses so you can select the one you want.

If you are not satisified with your map, you can change the driving direction addresses or options by clicking the "Change your route" link.

Note: There are restrictions on the distance that you search for driving directions. The start and end addresses
must be located in the same metro area. For instance, if you search for driving directions from New York to Chicago,
the directions will not be displayed.

My Map Preferences offers you the ability to control various map preferences. You can configure your map preferences by clicking the "My Map Preferences" tab located below the map on the left-hand side.

Figure 6. My Map Preferences Tab

After you click the tab, your current map preference settings are displayed. The map preferences tab allows you to configure which traffic indicators are displayed on your map. You can select or de-select individual items. Alternatively, you can select all items or de-select all items using the "Select All" and "De-select All" links. As you select or de-select items, they are immediately added or removed from your map. For example, the map below has the following traffic indicators selected in the My Map Preferences tab: Congestion, Incident, Construction, and Lane Closure. Therefore, the map only displays the icons associated with the traffic indicators that have been selected in "My Map Preferences". All other events are ignored, and the icons are not displayed on the map.

Figure 7. My Map Preferences

When you are finished modifying your map preferences, click the "My Map Preferences" tab to hide the tab.

Points of Interest offers you the ability to display points of interest (POIs) on your map.
You can configure the points of interest that are displayed by clicking on the "Points of Interest" tab located below the

Figure 8. Points of Interest Tab
points of interest

After you click the tab, the POIs are displayed. You can select or de-select individual items.

Figure 9. POIs

Important: Some POI indicators will not display on the map unless you are viewing the map at a small enough scale. For example, food (restaurant) indicators will not display when you are viewing a full map of New York City. After you zoom into an area of Manhattan, for instance, the food indicators appear. This restriction is helpful because there could be hundreds (or even thousands) of POI indicators when you are viewing a large area.

You can view POI information by hovering or clicking on the indicator icon on the map. If you hover on the POI, the information will be displayed until you move your mouse away from the POI icon. If you click on the POI, the information will remain on the screen until you click the ’X’ to close the tooltip.

The map to the left displays the JFK airport with one of the terminals information displayed.

  Figure 10. Airport POI

Map Navigation

You can interact with the maps using the following navigation techniques:

  • Reposition the map by clicking and dragging the map image;
  • Use the scroll wheel on your mouse to zoom in and out on the map;
  • Use the pan and zoom controls on the map; and,
  • Hover and click on traffic indicators to view traffic related information.

Moving / Repositioning the Map

There are two ways you can move and reposition the map:

  • Drag the Map: You can quickly reposition a map by using your cursor to click on the map, and drag it in any direction.
  • Pan Control: You can pan vertically, horizontally, and diagonally using the arrow buttons on the pan control:
  Figure 11. Pan Control

Zooming In and Out on the Map

There are usually 12 zoom positions. You can zoom in and out on a map using the following methods:

  • Double-Click: You can quickly zoom in on the map by double-clicking on the area that you wish to be zoomed. The map will zoom in on the area by one scale step.
  • Zoom Control: The zoom control contains ’+’ and ’-’ buttons, as well as a zoom ruler with 12 zoom positions:
  • ’+’ and ’-’ Buttons: Zoom in or out one step at a time by clicking on the ’+’ and ’-’ buttons.
  • Zoom Ruler: Zoom in or out by one or multiple steps by:
    • Clicking the zoom ruler at the scale setting that you want.
    • Using the scroll wheel on your mouse to slide the pointer up and down on the zoom ruler

Resizing the Map

You can increase or decrease the size of the map by increasing or decreasing the size of your browser window.

  Figure 12. Zoom Control



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